Commencing on 12 October by telephone from USA and continuing by email and telephone from USA and SA, I have been unable to get any human or technical response to repeated requests concerning accounts for un-ordered or used Roaming Charges, and subsequent cellphone partial blocking and disabling. ...
Hi I went to the MTN store in the Standard Bank building in Pretoria CBD yesterday to query about my existing 3G contract with MTN and cancel it. They were offline. Today I went back to the same store, and now they don't have a printer and once again cannot help me. Please, sort the store out so I ...
I payed R13.00 for a call of 2.14 minutes and they state 99c p/m. ...
I have just been called by Alessandro Mitchell from Vodacom regarding my query. He has been most helpful and explained my bill to me and also helped to put a call limit on my teenage daughter's cell phone (which is where the problem had arisen) I will now receive notification and statements so that ...
I cancelled my contract which I had had for more than 12 years. I went instore to do this. All was fine and cancelled. Then at the end of the month they still deduct money. I try finding an e-mail address on their site to complain but there is none. Then I have to phone - Wait for opperator then ...
I took my Samsung S4 for repairs/replacement and was promised that it will be fixed within 4 hours. Well I have not heard anything from MTN since I handed my cellphone in and when I called 2x and at 15h35 I was told that they are waiting for spares and do not know when the phone will be ready. This ...