There is an ongoing fault on my ADSL line which Telkom is not fixing. I have numerous fault references and Telkom just clears them as "repaired" and then I have to start over again!! Time after time. The technicians have been here more than once and change nothing. The ADSL is slow and ...
There is a common defect with the Sony Xperis Go screen cracking for no reason. My phone is only a few months old and the screen cracked after two weeks old. I was told it is my damage and I must carry the cost. This is absolutely ridiculous! I have never done anything to the phone that would cause ...
Twice I tried to buy data bundle on *111# with my debit card. Both failed saying I entered the wrong number (which I never did). Then I bought a promotional 500mb once off. It didnt register. I phoned customer care twice. They say because its promotional it wont show on my balances. During my first ...
I applied for a new contract with Telkom and as i now see, this was a HUGE mistake. When we got there, the staff were busy moaning about each other and i was told that i would hear the next day, well the next day i went and no luck, and then the next and the next, and when i call they don't answer, ...
I've never been so disgusted about the appalling service that cell c has rendered to me. My name is Kapei Mthenjane, I have 2 contract phones with cell c, on the 17/10/13 I called Cell c to update my banking details, spoke to Nosipho Dladla, a month later i call Cell c spoke to Cindy Mbokazi who ...
I bought two I-Phone 4s 16 Gig handsets on the 5th November 2013 via the MTN shop online and money was deducted from my account, two days later I called the "online shop queries" to inquire as to when i should expect delivery of my handsets, and a consultant by the name of Lungi told me ...