I Tsietsi Makhetha I was on contract working I had a contract phone with Nashua mobile. I phoned customer service about my outstanding balance on my contract they told me the balance went and settled the account my balance was zero later after a month they told me I owe them I was suppose to send a ...
I have been waiting for an 8ta technician to fix my Wi-Fi with no luck so far. It's been out of order since October and I'm getting very frustrated. Phoning a few times during a single hour (when there was a crisis) and giving up does not count as completing a case. ...
I upgraded my cotract on the 13th of October 2013, my free minutes and data and free sms's are suppose to be updated on the 12th of every month up to now I haven't recieved anything. I phoned yesterday at 08h49, I was told a complaint was logged with the technical department and will be sorted out ...
My 2 week trial period with the LTE router "special" is almost up. Since I am not getting hold of anyone and nobody is returning my calls, I hereby wish to inform you that I will NOT be taking up the deal, as the promised 21Mbps never realised and your technical support has yet to get ...
I called MTN today and spoke to a lady by the name of Sithembiso regarding where my airtime was going. She told me of a service that I had not subscribed to from and said they have been deducting R20 a day from my airtime for ringtones and wallpapers. Smartcall solutions is the company at [URL ...
Just over a week ago I recharged with a 1GB promo data from Vodacom. After doing so i instantly checked my balance and only 250MB visible on my balance. I called in and the call centre host dropped my call, i then spoke to another host who was helpful, and then the manager who assured me it would ...