ON THE 15TH OF OCTOBER I CONTACTED VODACOM DEPARTMENT TO INVESTIGATE WHY MY DONGLE ACOUTNT IS OVER R80000. THEY SAID IT WOULD TAKE 14 WORKING DAYS TO COME BACK TO ME. REF NO S3-T3C2E-EMC7C. DURING THIS TIME I HAVE PHONED 2 TIMES TO FIND OUT WHAT IS HAPPENING AND EACH TIME THE CALL CENTRE TOLD ME ...
We are trying to get a telephone line installed in our apartment. After being advise to do so 21 days in advance of when we would need i was helped by the call center all my details given and was told i would be contacted in 5 days and given an update of the process of an order. However 2 weeks ...
Complained about NO network coverage at my home. After months of complaints a person was sent out to check the signal. He concluded that there was "very poor" coverage at my home. this was a month ago, he said that someone would contact me to sort it out. no one has done this and the ...
I activated a new Vodacom contract package on Tuesday 5 November 2013. I did so specifically to convert my prepaid number to contract. I called activations requesting they do so and am informed there is no record of the prepaid number. I was assured it will be activated in 3 - 5 hours on the number ...
I returned my device and modem the day after I received it (sealed in original packaging) and called the same day to confirm it would be cancelled. I asked if i can take it to Vodacom myself and I was told no, it will be collected. I have phoned and emailed SEVERAL times thereafter to confirm the ...
I have a vodaphone tablet which i only use to access the internet. i have been told that Mira Networks has been billing me R7 a day since October which is amounting to about R200. I can not access smses on my account and i set up account notifications to my primary cell number on my contract ...