Last week I posted a complaint about Vodacom. That very same day a very helpful and friendly agent called me back and in less than ten minutes, my complaint was sorted out. She promised to mail me on Monday to confirm that everything has been sorted. She phoned me on the Monday and confirmed that ...
Had the pleasure to interact with the most helpful, knowledgeable and friendly call centre consultant in upgrading my contract, the service was of such a great quality, I took another contract as well. Mr. Silas Rapoli is a MTN star. Great customer service from a great company. SILAS YOU ROCK ...
I have bought a Telkom mobile modem before I made the purchase I inquired about the connection. I was told that my area is covered but the connection is very poor it runs on 2G all the time, I have logged an enquiry online and called the call centre several times and the consultants sound like they ...
Cell C service provider is the most rudest provider that I've ever dealt with because when it comes to the debit orders that have been returned they charge you a R70 extra fee & its not even in the contract & they don't even have the right to charge that because not even the banks charge ...
I logged a call regarding an insurance claim, of which the incident happened in Aug and m only getting feedback now in Nov.thanks to HELLO PETER?? The insurance claim was approved now the night mare starts i insured a Samsung galaxy s3, iv been to about 6 mtn stores and am being told that the phone ...
I have called in feb to cancel my line in buccleuch for march as we got a new line for business on the same day the line is still not canceled up to day, with a bill of r2800, while trying to blacklist me. dispute department got the dispute in june, then fail to cancel for march, they tired to ...