Vodacom has by far the worst after sales service! I purchased an iPad mini on a Vodacom 2 GB for R329 a month contract. I was told by the salesman that when my data usage reaches 2GB it will cap. Last month my Vodacom debit order reflected R411!!! After years on the phone to the call center I find ...
It is no another 3 (9days since my first complaint) days later and still no new word from CellC. in the mean time I can not communicate with anyone. last night my security alarm went off and the armed response could not get a hold of us because of poor cell reception. 5 min later the armed response ...
I am a current pay as you go customer and am now looking to take out a contract for the S4. Naturally I have shopped around to see the deals out there and I was shocked to see that Vodacom is massively out priced. I would love to stay with Vodacom but I have tried speaking to the sales team and the ...
I have recently been a victim of a content services. I found out there was no way to claim the extra money these unsavory people deducted from me but I did finally manage to stop any further billing on my account. However when I requested assistance from Cellc to stop this from happening again they ...
I followed up with Nashua Mobile Sandton City 7Nov for covers I was supposed to get when I upgraded 1Nov. I was told that they would call me in this week to collect. When I didn't receive a call by 6Nov, I called in to follow up. I spoke to Dikeledi who confirmed that they are offline and she will ...
I have spent two days at this Branch for an upgrade seeing as their retentions department came back to me with a nice offer as to why I should stay onboard, however the first day I go for assistance I get assisted by this lady who is very good at what she does but slow when explaining and doing ...