1. I upgraded to Samsung S3 in April 2013. It is now November and I am still paying for Blackberry Bis. AND I log a complaint on 5 November and I phoned 2x already to hear the outcome and they just tells me that there is not a outcome yet and that I must phone the next and and the next day and that ...
This is the second time i will log a complaint. My 2yr contract has come to an end and I wanted to cancell and go on pay as you go. I have followed everyone's request by sending email confirmation and followed up with tel calls to ensure it will be cancelled on the specified date. As I know their ...
I am so disappointed with this troubled network 'telkom' I so wish I never ported to it, the service is so unexplicable its as though they just employed people who do not know anything about customer service. Am I not to be explained about the product when its being sold to me...??? I believe in ...
My contract came to an end and I cancelled it (ref no: 100559907) as MTN staff advised me that I would not be able to receive a phone unless I did it in person. As I currently reside in Australia and had the contract for my mother-in-law's use, this was no longer feasible. A month later, a new ...
I have been running my prepaid VODACOM line 0729123452 from March 2009 to October 2013 and write this note to express my utter disgust with the way VODACOM and its agents have treated me as a customer. However from the 16th of November 2013, I have been trying without success to do a sim swap. I ...
I bought a knew phone from the Vodacom shop on the Bluff and was told that I needed to use a Vodacom sim in it or I'll lose the warrantee on my phone so I asked to port my MTN number onto a Vodacom sim. It's been 3 weeks going onto 4 weeks now and the ported sim still is not working. I went back to ...