NO ONE CAME BACK SINCE JULY 2013.I have a few queries on my account. I've downgraded in April 2013. There was a last account of R290. Odds which was still due. My account was cancelled and a new one was loaded. I never knew about the R290.00 that was apparently outstanding. I was dealing with Cell ...
Last week we Afrizon (a division of Vodacom) called with a very attractive contract deal. The agent (P Mathabani) mentioned that Afizon / Vodacom are offering 2 Samsung Galaxy Pockets on top up for only R135 pm! That sounded like a great deal, so I then confirmed by saying to the agent so 2 phones ...
I battled to get my line un-suspended after I've sent proof of payment through to several mails provided to me by the 8Ta call centre. I went to the online chat on the Telkom website and ended up taking with Chanell. She also requested me to forward the mail to her and my heart fell to the bottom ...
We have a nerwork outage since 11th November 2013. Deadline for submitting tax returns on efiling is 22 November 2013. Will Telokom take responsibility for all penalties as a result of the outage? ...
Received notification email regarding "high usage" usage on account (10mb account on a 6mb ADSL line), current months usage is less then that of previous months usage, I follow up querying of there has been a change in policies regarding warnings and notifications, and the reply i get is ...
Logged a call on 13/11/2013, assured feedback in 1 to 24 hours, called back on 18/1/2013 to follow up, spoke to supervisor whos till today has not called me back, i think her name is Fatima who should learn a thing or 2 about customer service because she insisted that i received a second sms ...