I got a new contract phone on Tuesday and my contract subscription was activated on my current Micro SIM card on my old iPhone 4. The new iPhone 5S uses a Nano SIM which Vodacom sent me. But that Nano SIM is still not activated. I have waited the 24 hours I was told to wait for but still nothing. ...
I spend between R2 000 to R4 000 per month with Vodacom as a talk 1000 customer. Last week they sold me an upgrade to their Red VIP contract and promised me a new phone delivered on Monday 18th Nov by RAM couriers. As I live in a remote area they suggested I ensure that I am there to receive ...
On the 21st October I reported to Vodacom that we were really battling with signal in our home that we had just moved to. We literally have no data or cell network. 2 weeks later a technician came out to test and it was found that we are in a very congested spot. I was asked what Wi-Fi model we ...
I went into cell c on the 8 of oct this year because my handset (nokia lumia) decided not to switch on anymore, I had only got this phone late may, they had to book it in for repairs and I had to stay without a phone for 21 working days! Finally when my phone got back, I was given the impression ...
Cell C says my account is in arrears, i must pay them R70 for reverse fee. I went to Mega City Cell C store and ask them to change the payment method to Manual, i did that in mid september. I think since May i ve been paying them manually. Whose fault is it if the store didnt make changes? I dnt ...
I had an employee of Vodacom spy on my cell phone info for about three months. There were other customers as well amoung whom was a personal friend. This spying activity went undetected by the employees manager and Vodacom Forensics. I happened to call Vodacom on a suspicion and they confirmed my ...