My Telkom 8Ta service was interrupted due to a fault with the debit order system. I called in rather late in the day and was instructed to make a payment and send through proof of payment on an email, following which it would take up to five hours to re-activate my internet service. I did exactly ...
I have a Blackberry 9810 Torch. The full BIS was working till last month when my contract was expired. On Monday (18/11/13), I took the option to activate the BIS lite on prepaid, since then I had no connection to BIS, the edge remains in small letters and the 3G shows on the phone. Made over 15 ...
I've been a contract customer with Nashua Mobile for 4 years now, my bill is on average around R2000 per month. My credit card expired this month and they called me to request the updated details which I gladly gave to them and an amount of R2200 approx. was charged to my account. I received an SMS ...
For the last couple of days, i have recharged my account with 2 gig of data per day. I have noticed that the internet speed is VERY slow. according to my vodacom router, it states that the connection is very good, but browsing an internet site is very slow. When downloading a file we will get ...
Okay so this morning I purchased me airtime which did not show, then when I contact CELLC they tell me I need to contact Nahsua Mobile as my account is with them, I ask the rep from CellC to contact them and have Nashua Mobile contact me themselves. So the agent from Nashua Mobile contacts me and I ...
Firstly this is my second complaint liked to a previous complaint about the service at the call centre. i done an upgrade last month but it was cancelled but this month i was charged an admin fee of R105.01 for something im not using. i would like my R105.01 refunded. ...