On 6 November I upgraded 3 cell contracts with Cell C & Cell C Direct. 2 days later I received the 1st new mobile phone via couriers delivered to my address. 4 days later I received the 2nd new mobile phone. 6 days later I received the 3rd mobile phone: the detail on the invoice is correct, but ...
I cancelled my contract with Vodacom when the 2 year contract expired. I did this in May 2012 and I accepted that this was done. I pulled a bank statement on the 19th of November 2013 and saw that Vodacom has been deducting money from my account and never stopped. I phoned 111 spoke to Thokozane. ...
Good day. I'm really upset on how I have been treated by Mtn in the last 24 hours. I loaded R60 airtime to purchase a one day data bundle. I've loaded data bundles many times before I know how it works. But for some reason my data bundle is not reflecting, but all my airtime deducted. I spoke to ...
Good day we would like to query why we were charged R59 for downgrading to prepaid for the number 0837762073. This contradicts what the agent Lea advised us and does not correspond with the previous debit of R378. Why were we not informed and why is MTN taking money that is not due to them? See ...
I have 2 contracts with Cell C and both contracts have ended but I have an outstanding amount and it has been handed over, 1 number is with debr recovery and the other number is with Polosa. I fail to understand how cell C can hand over 1 account to 2 different collections agencies. what I also ...
I have logged numerous disputes with vodacom regarding my account and depit order details without any success, as well as numerous disputes regarding my data use and the poor service I received from the call centre (unable to load new data bundle, quoting me the wrong amount on a bundle, charging ...