On 28 October 2013 I posted a complaint on this website about a account query that has not been resolved. On 31 October 2013 MTN responded with reference number REQ2852399 supplied, assuring me that they are giving this matter their urgent attention and that I am a most valued client blah blah ...
Goodday. I'm writing you this letter to inform you that i'm not happy with the service that i have been receiving from one of your consultants Refilwe. I sent her this e-mSent: 05 November 2013 04:50 PM To: Refilwe Makaepea Subject: Re: Upgrade deals Good day Refilwe After having a look through ...
Every month my account gets debited on the 15th, this month i receive an sms saying that they didnt recieve the money and that my phone will be suspended, i went on my bank to investigate and saw that over the past months every month on the 15th the moeny goes out this month cell c didnt even try ...
I logged a complaint a week ago and still did not receive feedback, why am i not suprise! This is a new complaint my BIS is off, I called MTN and they refunded me on BIS but now my BIS is off and they say as my contract expired in Sept i must now pay for BIS, funny enough i am still paying my full ...
I have a contract with vodacom and i recently found out that they renewed my contract without my consent If i didnt call them i would have not known that that they did this. On top of this they tell me that i need to fax through my personal documents for them to cancel this even when its thier own ...
I applied online to upgrade my Vodacom Contract. The upgrades department then gave me a call indicating an Upgrade fee of R150. I was surprised, as no such fee was indicated when I applied online. Why should I pay an admin fee of R 150 when I applied online, and no such fee was reflected on the ...