MTN contacted me in October regarding an upgrade for my 2 phones. I was promised that there would be no charge for the upgrade and my phones would be delivered the next day. Well after numerous calls to MTN they finally arrived 2 weeks later. Lo and behold!!! My debit order goes through on ...
We had a storm in mid May and something went wrong with my line, and I started getting intermittent packet loss and slow speed. I logged a call with Telkom on the 16th of May 2013 (ref: 287CRK160513). They came to have a look on the 19th of May and advised that my port was faulty and they need to ...
Went into 8ta on the 15 October to cancel my contract which is due to expire on the 19 Novemeber. Was assured that all was in order and that I would be able to port my number come the 19th of November. Went again on Sunday to ensure that everything is still in order and was once again reassured ...
I have 3 contracts and my partner 3 contracts. We can not use the contracts as we have not connectivity. From the second day we had the contracts we complained and said we have no use due to connectivity. They promised someone will contact us. Now they installing an antenna at out house. We are ...
I am on a MTN 200 package with the iPhone 5. I get 300mb of data per month. For the new iPhone 5S on the same MTN 200 package the customer get 500mb of data per month. MTN should upgrade all thir customers who are on the 200 package to receive 500mb of data per month as we are paying the same ...
Goodday, The contract which was done under my name has been canceled unfortunately I haven't got my refund for all the calls which was made by the person who did the upgrade and i paid them. Now I just received the call that my Account is in Arrears. Can you please refund me and update my Account ...