I have been using a blackberry phone for the past five years, always activated my BIS and used it for internet, bbm and whatsapp without any problem.today I loaded airtime and within a period of time it was gone. I called in the call centre to inquire what might be the problem and I was told I used ...
I am angered at the billing system that Vodacom has for me as a contract customer, and feel like Vodacom has found a loophole to bill contract customers ridiculous amounts to suit them. I set a call/data limit of 600 on my phone, within 10mins of getting the warning of 90% of the limit used, I get ...
Hi there, This is the 2nd time we're tried logging a service request with Vodacom's online Customer Care, however each time we receive an auto-reply requesting further authentication details, but these auth details I feel are unnecessary and risky in today's age of IT. The auth details requested ...
On 20 Nov I upgraded my vodacom contract to a 4G S4 Samsung. However what I got was a old 3G. I noticed this the on 21st when we upgraded my husbands contract fot the same & got the correct product. The S4 LTE. When I went to complain about this I was met with a no care attitude. It also took 3 ...
Please fix the noise on my line. You once again attempted last week and failed miserably. My phone line was dead for a week and now it is even worse. Now it is impossible to maintain a stable connection. Also, why did you decide to skip our complex in your recent exchange upgrades? The complex next ...
MY COMPLAINT IS AS FOLLOWS: 1. LAST WEEK WEDNESDAY 20/11/13 I STILL HAD 2.9 GIG LEFT OF INTERNET DATA (I GET 5 GIG PM). ON SATURDAY 23/11/13 I CONECT TO THE INTERNET AND SAW THERE IS ONLY 800 MB LEFT. WE DID'NT DOENLOAD ANYTHING AND SINCE WE HAD THE CONTRACT, GAVE BACK OVER 3 GIG UNUSED DATA PER ...