Be it luck or just bad service but after a week, 3 store visits, numerous excuses, just as many phone calls, one hang up (store hung up on me) and a mix up of what I wanted - I still don't have my phone. Initially dealing with Danielle who promised a smooth and easy transition; there was a problem ...
I sent my Samsung Galaxy Note cellphone for repair or replacement (it is still under guarantee) on 24 Oct 2013. The job number was 9309290 in Port Elizabeth, subsequently upgraded to a second job number 9332821 when sent on to Johannesburg. I received a progress report stating that the job was ...
This will be the third time I'm complaining about the exact same thing and the issue is not being resolved. I filled in a AOD form as instructed by an 8ta agent because i cannot afford the ammount of R1500 per month. Tomorrow will be the 3rd debit order and 8ta promised me the issue will be ...
This is at least the 3rd time I have complained about VODACOM. It is also the 2nd time I have received a dreadful bill from them. I am totally tired of this company! VODACOM should take some tips from MTN when it comes to displaying the "data usage" on your client's PC. Twice now we have ...
Ive recently taken out a contract with vodacom in march this year and on the fifth month i started having problems with the phone it went in for repairs and still came back faulty, i took back to them and then they sent it to johannesburg, they replaced me with a refurbished unit, i wasnt very ...
As was expected I have still received no feed back from Autopage regarding my lost minutes/accumulated money. They claim they are waiting for MTN to respond. This has been going on for more than a month. It is now time to exercise my rights as a consumer and make use of the Consumer Protection Act. ...