Every single day at about 5 or 6 in the afternoon my reception is beyond bad. I can't use the internet and when I try to make a call it's so bad that I get cut off. It's not my phone I know this because the phone I had before this had the same problem. Why should I pay for this type of service? ...
I requested an upgrade on 2 Nov 13 at Vodashop in Alberton City. I arranged to pick up my new phone on 9 Nov from this shop. When I arrived they told me that I had been upgraded. I stated that I did not authorise this transaction and did not receive the phone. I went to the police station and did ...
2 Weeks ago placed an order for an Apple Ipad 16gb, to date no f-ing Ipad. Also people say they will get back to you they never do... To be honest i'm so fed up with this. I feel like just cancelling all of my contracts currently in place with Vodacom. As a loyal customer for many years now, I have ...
I received my Nov bill with a total itemized billing for a mere R184.54 and then on top of this and the handset charge there is an extra R136.99 that they call "excessive usage adjustment" Now I don't care that you went over to a new system, and that your operators take 25 minutes (of ...
Yet another example of false advertising by Mweb. Just over a year ago Mweb made a point of getting the message out there that they do no throttle accounts but simply 'shape' data use. I have just been told by the technical support team of MWeb that my uncapped, 2mbps account has been throttled for ...
FOR THE PAST FEW MONTHS MY CELLPHONE ACCOUNT HAS BEEN EXTREMELY HIGH. WHEN I QUERIED THIS WITH MTN I WAS TOLD MY INTERNET USAGE IS HIGH HENCE THE HIGH BILLS. FIRSTLY FORM 8 TO 4:30 I AM LINKED TO MY COMPANIE WI-FI NOT BY MOBILE DATA OR MOBILE INTERNET SO WHY AM I BEING BILLED FOR THIS. SEONDLY I ...