I disputed the incident on the 01 November 2013 that someone open a contract using my identity and was promised that I will be contacted regarding the matter since I lodge a dispute to my suprise R950 was deducted in my account on the 20th and I immediately went to enquire about that and was ...
I had bought a prepaid USB modem on friday 22 November 2013.Jonathan informed me that he was not able to issue me with a receipts and will send it to me later on, through my email and i agreed. I went back on saturday, 23 November to check as i had not received it and was informed by Simmone (who ...
I asked for roaming to be activated on my device as I am about to go to Zimbabwe. The response was we don't do roaming in Zimbabwe but if you send a text to this number you will be able to receive text messages ...
I have tried for 3 weeks to get my ADSL service connected but due to the incompetence of MWeb's "technicians" I still have no service.at all. Even after proving that connectivity is perfect using an MWeb "technicians" username and password they still blame me and Telkom for the ...
On the 26th of August, MTN made deductions from my account to the amount of R1415.71. Having had a contract with Autopage for a modem, which I cancelled after the contract had lapsed/expired, I thought the deduction may have been for data I may have used outside my contract. I ignored the incident. ...
Hello Peter I am extremely dissatisfied with the level of service that I have received from MTN since the inception of my new cell phone contract in May 2013. I have sent a letter of complaint to complaints@mtn on the 28th of October2013, (Reference: 7234162). Im still waiting for a response. MTN ...