Today at 11h30 i called Cell c customer number 084140, as you all know your bad service i waited and was propmted to diffent options, i waited patiently when finally the consultant by the name of Mabatho attended to my call, i kept on saying hello to avoid being cut off, the next thing she was ...
An account was open with my ID number and now I must waiste time filling affidavits and calling to make follow ups about the investigations. How can an 8Ta open an account without proof of Identification. It is just irresponsible on their part ...
I obtained a phone from MTN Campus square on the 8th of October 2013, a Galaxy Note 3, only for the phone to be faulty. After enquiring with the service assistants I was informed that "it must be something that I downloaded" and not the fact that the phone was faulty. Eventually I decided ...
Dear Vodacom, i have been trying to do some stuff on the self service site, but keep getting errors. I tried to use your contact us email functionality and every time i try to send the message, well lets say it does not work, the send button. I can actually edit it like an text box. I do not know ...
I initially called Mtn on 07/11/2013 to cancel my contract which had ended but was still billed for. The agent from the cancellations department managed to conserve me and get me to upgrade to another package and was directed to Mtn Westgate to do the upgrade. The package I took meant I had to ...
Dear Neotel Please be advised that my voicemail service which is supposed to be set up and in full working order for telephone numbers 0218255800 & 0218289155 is and has never worked for a single day! I am able to set up my voicemail with personalised message, it goes to voicemail and even ...