The only way to cancel a Telkom line / service is to phone 10210 and stay on hold until you are cut off as 'all their consultants are currently busy'. We have phoned this number for 3 days and today I am on the line waiting (for the third time for over 15 minutes now) and my husband is at Telkom ...
I signed up for an Mweb account on the 30th of January, and created an email alias for an [Email Removed] email address. Since the 1st of February, I have received 4 spam messages (Loan adverts, virus warnings, Nigerian casino) on this brand new email address which I have not shared with anyone. I ...
I have a data contract with cell c, which they have just terminated on the 24 January without my permission or knowledge, when I called the call center, they admitted to have cancelled this in error, and promised to get back to me with a solution, this call took place on the 27 January, since then ...
For the past five weeks, I've received pathethic service from Telkom. I've either had intermittent or no service on my telephone line. I've called the call centre many times and after holding on for what seems an eternity, the line disconnects. I've been able to make contact with call centre ...
I gave them one months notice as required to terminate contact on 19 Dec 2013 (didn't have to be a calendar month). My monthly amount went thru on credit card at the beginning of January for the month of January (notice period). Free minutes were suspended on 20 Jan 2014 and my cell phone cut off ...
I've been phoning Telkom for the last 2 months, someone's been using my Telkom lines, I've been trying to cancel my Telkom account, today I've been holding for 30 MINUTES and still no one to pick up the phone. Please contact me urgently to cancel my account This is horrible service and I will take ...