Hi I want to complain about Virgin Mobile South Africa Head office, My contract ended in January 2014 and as far as I know you need to cancell it 3 months ahead, since Agust 2013 I tried to cancell my contract every time they tell me it is too early, In November 2013 I finally got it right to ...
We have an account with Neotel and they debit our account monthly by means of payment. On 2 December 2013 they took R3154.44 which we did not owe. Neotel confirmed it was meant to go of another persons account .. they also took our actual amount due of R505.69. They refuse to pay the R3154.44 back ...
I set up a R100 limit on my account, and my subscription is R220. The consultant made it very clear that i cannot exceed the limit on my account. The took R880 out of my account, without as much as a statement via post or email. When i phoned them, they just said sorry, but the limit was exceeded. ...
Called the upgr dep on 21/01/14, was assisted in a helpful manner by agent and assumed that everything will be actioned as discussed telephonically. The upgr was "successfully" done and I received the handset on 31/1/14.Sim swap was doen that evening and didn't experience any problems (as ...
THEY phoned me last year November 2013 and offered me a contract which I excepted. No they bill me for three contracts. I only received the two phones for the one contract. How can you do that!!?? My personal phone is my fianc? old phone he gave to me when he upgraded and it is a pay as you go. NOT ...
My account with MTN was paid up last year and have made the effords to contact them to cancell it, but to my suprise they handed me over because i owe them money, i have called to inquire about this issue but all they can say to me is "my account details is not on the system" i mean ...