What a joke is the MTN customer care centre. I am trying since 7 o'clock to get hold of a customer service agent to answer my call on the 808 number. I already send 5 emails to the customer service email address [Email Removed] Did receive a reference number "7682184" with no help or call ...
I have been trying to cancel my mothers telephone line for 2 weeks now, After trying to call Telkom every day for that 2 weeks with no success, I visited 3 different Telkom offices only to be told that they can't help me I must phone 10210. The problem in that is that the phone at 10210 never gets ...
On Wednesday 8 January 2014 Alltech Autopage allowed an illegal SIM Swop to take place of my cell phone. This happened over the counter, which means that the person responsible for the SIM Swop is part of the. This is not a private phone and a SIM Swop can only be authorized with a written consent, ...
This is the third and final complaint about the same problem despite amazing follow up I am just showered with unfulfilled promises. Unfortunately it has come to a point where I must pay the remainder of my contract and at the same time take out an 8ta or Cell C contract as I am losing far to much ...
On 17 Jan 2014, an consultant called me about a cellphone contract, I gave him all my details and he said the handset will be delivered in 10 days. I then received an sms to say someone has called me. No one has called me and now when I try to follow up no one answers the call center number and no ...
My 24 month contract expired in November 2013. I went to telkom mobile store in Johannesburg central, completed the cancellation form and handed to the agent on duty. To date the contract is still active. I require it to be closed immediately and my debit orders returned to me. ...