On Saturday 23 November I drove to Tygervalley and Cape Gate shopping centres to cancel my Virgin Mobile contract, only to find out that BOTH stores have closed down and that there is only one VM store left in Cape Town (Canal Walk). I called Canal Walk's VM store and they advised that I may only ...
Hi! so my account details were changed and i was on stop order with vodacom. I went to the shop in Menlyn shopping centre and was assured that they accepted my new account details for the stop order. However i have still been charged insufficient funds fees by vodacom. please investigate this ...
As A visitor from England, I am disgusted with your service. I am totally shocked at the uncaring attitude of the staff at the fourways mall shop in South Africa. I requested R59.00 data for my Blackberry. I have been given R59.00 data time which does not work on the Blackberry. After going back to ...
I went in to the Telkom Mobile store at Northgate to get information about my current package. The store manager, Steven was totally unhelpful and couldn't give me enough excuses to leave the store. He said that I must go to the store that I upgraded my contract at (ie Clearwater Telkom Mobile) ...
Insurance Department I have been calling three times that took between 30 and 42 minutes with no answer. I sent a fax for them to contact me with no reply. I phoned the 808 number for them to put me trough to them and she said she is logging the call so they must phone me. NO feedback. All that I ...
I upgraded to a Smart M contract. It was explained to me that the free minutes form my Weekender contract will be carried over to the new contract. It will epxire on 30 November 2013. After making phone calls after 20:00 at night, none of my carried-over minutes were utilised, but instead my new ...