Here we are again writing about how bad Vodacom's service is and complaining that the consultants does not log your query as they promised and that data is being used even though the phone is connected to Wi-Fi and that nobody at Vodacom can give the client an answer. I cannot think that a ...
My story with 8ta just seems to haunt me. I had an internet stick for 2 days but closed the contract after 3 days (as per the consumer protection act) because I didn't have any signal. After months someone will phone me and demand I owe 8ta money. Last yer about this time I was assured that ...
I logged a call (ref 0059054) on 8 November, I had to follow up 12 days later after I was told it takes 10 days. Supposedly Lucky was going to call me for an appointment, I have followed up 3 times sense then and still no call or appointment from Lucky. Clearly service delivery is not key nor ...
I have been with MTN for over a decade now and have two cellphone contracts with them. I had to do an upgrade on one of my cellphone of which I had to wait for 3 weeks for the hand-set and wait for another 1 week for the sim card to be migrated from voice to data. And on the 25 Nov 2013, some lady ...
I have lost over R1000 which has been debited from my account in the last 2 months. I did not sign up for this at any stage nor was I aware that I was paying R7 a day for a service I never used. I would like a refund on the amount they deducted from my cell phone contract. I paid R1600 for the last ...
I got a new contract with MTN for a tablet and s4. My bill is now over R3000 apparently i used the internet for data usage reaching R2500?? is that even possible in a day? Nevermind that, i have phoned 808 numerous occasions requesting for a detailed statement of this usage and a thorough ...