On the 26/03/2013 my boyfriend had taken a nokia lumia 620 on contract as a present for my birthday. On the 19/10/13 my phone was booked in at cresta store as the phone wasn't switching on. I asked the lady that helped me how long it would take. She said 7-10 working days but because the store was ...
On the 18th November I upgraded my MTN contract through MTN Direct and requested Iphone 5S, they delivered the phone with the incorrect SIM card, the next day I called MTN Direct, they promised for 2 days to call me back, on day 3 I was informed I could only speak to the the sales lady called who ...
Hi I ported my number to Vodacom from 8ta two days ago. I was told that the process will be complete in 1-24hr. It has been two days now. The worse part of it all is that I can't receive/make calls, sms'. connect to the net until this process is complete. When I ported to 8ta, it was so easy that ...
On Monday at 12:30 I went to MTN direct in Boulders Midrand to apply for 2 contract phones. I was assisted by Brenner, told him I wanted to iphone 5c (a pink and a blue one). I specifically mentioned the colours and asked if he had stock, he told me that they did have stock. Tuesday at 11:08 I ...
On the 19th I took out a S4 on contract with Vodacom in Alberton city. I converted from prepaid to contract and my account was debitted within 24 hours. Today is the 28th of November and no airtime, sms bundle or data has been made available. I have phoned Vodacom on a daily basis with no joy being ...
I called into the call centre to terminate my father's contract since he passed away on the 8 Nov 2013. His account is totally autonomous from mine. Sent a mail with all the relevant documentation and 2 weeks later no feedback. Thereafter, a call to 140 ended up in my contract been cancelled and my ...