Because what the consultant won't tell you is that a new two year contract will automatically added, at the end of your current contract. Which could easily lock you into a much longer contract that you anticipated. I was never told that the new contract wouldn't start from the date of the upgrade, ...
I have an uncapped internet line with Telkom, on the 15th November (before the big storm) my internet stopped working, logged a call - went through the whole process of waiting, then they smsed me a week later saying its fixed, got home from work to find that that is a and its not fixed, spent ...
My phone has now been sent in 3 times. Each time it comes back with a different problem. Your technicians now have proved to me that they are to incompetent to fix the phone. I am fed up with your service. None of your management have come back to me to apologize for the business I have lost in the ...
I tried to call the call center to move my line to a new place I'm moving into, but helscum doesn't even bother to answer their phones. I gave up after 45 min in the IVR system. This is the worst service I've had from a supplier who is known for terrible service! ...
I opened a contract from Virgin Mobile a long time ago. After the normal 18 months of payment and the end of that contract, I wanted to upgrade to another phone contract but they did not have the phone I wanted. I then cancelled the contract. I am still being charged monthly R322.00. My Account no ...
I visited the Telkom at Sandtoncity a few weeks ago &enquired about the procedure to apply for a data contract. I was told I needed 3months bank statement, proof of address & a copy of my ID . The gentleman also said depending on the credit vetting, I could get my Data sim within 30 mins. I ...