I received an sms that one of the business cellphone numbers was reported. Because this has happened earlier this month, we knew that this was to do with bank. SO we notified the bank which halted all cheque withdrawals. My complaint is with Vodacom, their call centre and their incompetence. No one ...
WHEN PURCHASING A CELL PHONE YOU TAKE A INSURANCE TO BE COVERED IF SOMETHING DOES HAPPEN. ENVERY MONTH I PAY MY INSURANCE, AGREEMENT IS THAT IM INSURED FOR A AMOUNT OF R5000-R7500 WITH A R600 PAY IN FEE. I NEVERED COMPLAINED WHEN THE INSURANCE WENT UP OR ANYTHING. NOW THAT I HAVE A CLAIM I CAN ONLY ...
On 8 October 2013 I went to the MTN store at the Lighthouse Mall in Umhlanga to do and upgrade (from a R199 pm to a R299pm contract). My billing date is the 10th of each month. The consultant, Justine assured me that for the month of October my bill will be pro-rated since the upgrade will have ...
I've been in contact with Autopage Brooklyn for the last 2 weeks. I wanted to take out the Samsung S4 special that you are advertising on your website. I was assured that the port can be done any day. I called and sent my documents to Quinten, they accepted my documents but not once said to me that ...
I applied for a Telkom Simple deal in September/October, it was installed but we were charged installation fees which are meant to be free on the deal. We disputed this with Telkom but our dispute was rejected because apparently the deal was done incorrectly on the system. Kanzi was not the agent ...
My contract was finally terminated after a long hassle with their service department. This was more than a week ago yet I still have not been credited the outstanding airtime that was on my phone before termination. I will not be making my final payment unless they have credited my account ...