I had a report I filled here a month or two ago. Because the SP refused to fix my phone, now they go ahead to increase my monthly charge on a phone that you refused to fix. All this without notice/ call to say Mr Customer we have to increase the cost of your contract before 24 months is over. I am ...
The worst part of having my phone today was having to deal with your utter incompetent staff. Thanks for making the situation even worse than it was... after 8 years with cell c I can finally say thank goodness i'm moving to Vodacom! It took cell c three hours to give me a ITC no to blacklist my ...
I took out a new contract with vodacom on 22 nov and requested that they keep my vodacom prepaid number, the contract was approved and all good except the contract could not be activated so a manual activation had to be done which i was told would be done Saturday morning. Saturday 23 Nov came and ...
Both my Fianc? and I upgraded from Blackberry to iPhones about a year ago. Even though the Blackberries was also on contract through Telkom Mobile we never really used the Network as we had Vodacom sim cards. However when we upgraded to iPhones we decided to turn our Vodacom numbers into Telkom ...
PHONED TO TELL ABOUT SIMSWAP THAT WAS DONE IN BURGERSFORT, FOUND OUT LATER THE NUMBER HAS BEEN DELETED. PHONED KROONSTAD-BRANCH, SPOKE TO BEN. STILL WAITING FOR CREDIT AND FEEDBACK ON DEDUCTION OF R149.99 FROM FEB ON PREPAID NR. ...
I have been experiencing terrible internet speeds / pings from Telkom for the past 3 weeks. During this time, i have logged 2 incidents over the phone (both closed) and 2 over the internet (no response) but my issue is still not resolved. My ping to the "Telkom SA Speed Test" site is ...