I am trying to transfer my credit balance from one to another phone number more than two days unsuccessfully. I spoke with numerous consultants in the call centre, only to find that the credit balance do not belong to me!!! It is the credit left behind after the contract expired and even i paid my ...
I called into mweb today 28th November 2013 to query what ever happened with a adsl line transfer to mweb I had requested. Dealt with Michelle Davids over the telephone from the sales department. From the word go I was addressed with such courtesy and eagerness to address the 2 questions I had ...
MTN gives me airtime of R200.00 every month on the 14th but they didn't do that this month. I called the Contact Centre and was advised that I'm actually wrong cause according to Khosi, Palesa, Rabelani (Supervisor the) and Mongezi Shabalala MTN did give me the airtime. I then requested that they ...
I recently requested a premature upgrade on my one number to obtain the iPhone 5S. I phoned in and it was after a long session, approved. I was then told it is on back order. I phoned in the next week to hear about update on the stock situation. I was told on Tuesday that they've got stock and ...
One week ago I visited the Cell C store at Gateway. After porting my trouble free, MTN number to Cell C pre-paid I realised that I was being charged alot more than the 99c/minute according to the aggressive marketing campaign. I also paid R50 for a starter pack, which is usually given away for ...
We reported a slow line speed issue to our ADSL service provider (who are fabulous, by the way). They then logged a call with Telkom as the fault was not on our account or router settings. Telkom then sent a technician who didn't check our line at all, he simply phoned his office and was told that ...