Yesterday I did what I always did. Buy a data bundle for the coming month. BUT the Vodacom application was surely not working. I logged into the app. Tried to buy the data bundle and it came up with a message saying that an error occurred and I should try again. Which I did. Same error cam up and I ...
I have on numerous occasions contacted various branches and staff at Telkom to have my 8Ta contract, which expired in September 2013, cancelled, without success. The debit order is still being deducted off my account and I noticed some months it was taken off twice!! Contract was cancelled within ...
Telkom offered a package for simple plan 1meg uncapped for R514. I applied for this on the 23rd Sept 2013 and two bills later I am still struggling to get them to correct my bill to the amount as advertised. The person that captured my order even made a history note to say it is a Telkom simple ...
Hi there, I am logging this complaint on behalf of my wife whom has opened a new contract with you guys on my referral. She filled out the contact on 19.11.2013 and also wanted to do a port, up to this day she has no idea what is the outcome of her contract, she has received sms's stating that the ...
On the 21st of Nov MTN uploaded my top up of 500MB & R200 airtime. Two days later I had to do a BlackBerry software update & after that all my airtime & data was gone! Yesterday morning I uploaded 150MB data & probably an hour later it was gone! Phoned call centre & eventually ...
After having the 8ta contract for a few months I have been billed incorrectly twice. September 2013 I was billed double. November 2013 I was billed R1184 instead of R499. After speaking to the call centre manager I was told that the money will be refunded after 8 to 10 days. So money was from my ...