MTN has been charging "Promo" fees, which is basically the amortised cost of the device, since June 2013 when my wife's contract terminated. I contracted them to let them know and they said I would be refunded but when the end of the month came, in October, I got given a credit for 1 ...
In June this year I took out an Internet contract with MTN for 2GB of data per month - which was never used completely. Everytime I connected to the internet, I would receive up to 30 sms regarding the loading of trucks - when I queried this MTN told me to pay R250 for a number swop. On the 27th ...
Dear Vodacom Sometime in august 2013, I received the SMs from Vodacom saying that my upgrade is ready for delivery. I called the incompetent Call Centre to stop the processing of the transaction, because i never upgrade my contract. A week later i received another SMs saying in two days they will ...
Good day, I have called Telkom twice over a period of 2 months to report my dead line. After the first visit my husband was told that the line had been struck by lightening and i need to place my cordless phone, so i did but the line was still dead. I called for the second time REF 31OCNZ201113 to ...
My modem was not working for most part of last week and only on Sat did I get a chance to connect a replacement one, I know for a fact that I should be credited for the service I didnt get but with Telkom it will never happen, I wish I didnt sign a 24 month contract with them, the good thing is, it ...
It's been 3 weeks now that I've been fighting with Telkom to get a new phone line installed. Every time we schedule an appointment with the technician there is some kind of hiccup that prevents the line from being installed. The latest -up is that we have been placed on the wrong exchange!!! - this ...