Had a line fault on Thursday 28th Nov. Phoned Telkom and I was told it is a fault on the DSL line and that their service level was 24 hours. Four days later there is still no action from Telkom. Tried phoning the call centre and it took 30 mins for someone to answer. I quoted the ref number and was ...
As per my previous report, I've reported my ADSL line stopped working Tuesday, two weeks ago. Then Telkom took a week to get back to me... eventually the Sunday a technician came out to my house saying the Modem was faulty. I bought a new modem... still not working. No currently I'm speaking to BA ...
Its been 2 weeks now and still no one is helping me with a simple query. now i have to pay R800 for a product i cancelled 2 weeks ago but its still showing on account. this is really unfair and unprofessional from a trusted company like like afrihost. ...
Hi, I've logged request for the last 4 months, that I am not receiving my E-Billing Statements. I have sent mails to customer care & ebills at cell c, and have had no feedback. It is as if my requests are being ignored. Since the inception of my contract I have not once received the automated ...
I signed up with 8ta a couple of months back on their unlimited package. Since day one I have had signal problems on a daily basis. 8TA's technical staff were unable to solve the problem and it was agreed that 8TA would terminate the contract without penalties as they could not offer me the service ...
After writing my 2nd complaint regarding the same issue, i still do not have a solution. Lauren called me on the 27/11/2013, said she was going to speak to the service manager and promised me a callback on the day. To my surprise, i did not receive a call. i then called the call centre on the 28 ...