This is the second time I am having to complain... My Account 334007182 is over and above the amount that I usually pay, After sorting out the previous issue I received my bill at the end of the month that was R1200 something, when in actual fact my 2 contracts together only can reach R800, so I ...
The ladys name is jacky from MTN Northgate mall. I took my contract out on the 13th of November 2013 and was told i would pay a prorata on 1 december 2013 . well they just deducted the full amount today and i cant even get hold of the northgate branch as no one seems to answer the phones. The phone ...
Good morning, My wife has been a client with Vodacom for the past 9 years, yesterday when we tried to upgrade her contract to the Smart M, we were informed of the following two things. Due to her profile being affected by the fact that her debit orders bounced several times, she cannot upgrade. I ...
I am someone that has allot of patience when it come to service delivery and feedback. I have been with MTN for well over 10 Years, never have i had any problems with any of my Cell phones until now. I have had really bad luck with the new Blackberry Z10 in the last 6 months. 6 weeks ago i sent my ...
I recently changed my personal banking details on "My Vodacom" profile on Vodacoms's website, this month my account payment went of my old bank account as I was invoiced for, which is totally correct. But there also went a Vodacom payment of my new bank account for a different Vodacom ...
My contract for number 074 156 5503 was supposed to expire on 30 Nov. Now I have been credited again for the month of Dec, i.e the contract has not been cancelled as per my NUMEROUS requests. I requested a cancellation THREE times. Once in mid October, again at the end of Oct and again mid Nov. ...