Vodacom needs to allow contract holders to set a data limit on their MyVodacom site. The lack of this feature leads to massive bills when going over the limit on a data contract. The stupidity here is that Vodacom state that SMS messages are sent with data usage information, but if you should ...
Second month in a row where we have been billed for the same CANCELLED Service. And then get through to someone in the accounts department who can do nothing for me for no reason except maybe poor training. Disgusting!!! Win ISP of the year but FAIL to train your staff and especially the ACCOUNTS ...
Yesterday I contacted Vodacom through their chat service to find out when my phone will be delivered. I had a chat with Ashlee, a Chat_General consultant. I took a new contract with Vodacom on 20 november for iPhone 5s. My reference numbers are 7FME17 and 14936163. I did my application online and ...
On Friday 29/11/13 I 'applied' for mobile data and a sim card. On Saturday, the money went off my account. On Monday, they took another amount. I phoned to sort this out- they credited me. Fine. Monday afternoon I sent them an email to ask where my sim card is. I got an automated reply. Monday ...
I checked my balances on my Autopage account recently and was shocked to see they are going to bill me R13000 for internet usage. I have stopped my internet bundles because I use Afrihost's internet bundles. I have fount that they are charging me for data that I used even when I'm on Afrihosts ...
I have 2 Telkom Mobile cellphones. SDM / Telesales phoned me countless times in Oct/Nov to upgrade the one number. I said NO every single time, only to find the courier at my door with a new cellphone!!! I cancelled that contract with effect end if December 2013. Today I go into the Fourways Telkom ...