If you have a contact us form on your website and you do not use it, rather remove it. It is worse than useless to have it and then ignore it. ...
Good day, I'm more and more disappointed in MTN service. I have logged query about 7 weeks ago. Ref, 2893939 or ref.2733164. Nobody came back to me, nobody can help me. I need update on current status of my query ASAP. I cannot be in contact with my mother which one lives in Slovakia. She is ...
Saturday November 23 i lost my phone. I cried yes, however I remember I had insurance with MTN and that kind of dried my tears, well at least I thought. I called the insurance line and stood on the line for 35 minutes without any response. I asked for help on how to claim from the 808 service desk, ...
I have noticed a charge of R135.81 plus vat on my December account for GPRS.The contract is supposed to give us 500 MB of data, so how do they get this amount? Surely an sms would be sent if you are over your data usage amount for the contract applicable? On the account, the total data used is not ...
On 21 October I lodged a complaint about data charges on my account relating to19 Sep 2013 at 4.54 am!! I phoned Vodacom and they finally agreed that I could not have used the data I am charged for on the handset I am using, but I had to lodge a complaint with the data dept. On 21 Oct I got a ...
Hi, i purchased the Telkom 8Ta 7.5GB bundle Month to Month Contract. I was asked to pay up front an amount of R 249.00. Which i did via EFT on 28-Nov-2013 As of 03-Dec-2013 No one was able to No 1 - activate the sim No-2 Tell me what was the problem is. I have visited the branch in Sandton city and ...