Hi everyone So on the 18th November my wife applied for an upgrade through the vodacom call centre to upgrade to the new iPhone 5s. She received a message that the has been made and given an order number. Up till then we had great service. We received a message on the 22nd November stating that the ...
I have been a customer with Vodacom since 1998. We have 4 data contracts for our small business, 4 cell phone contracts and 1 Galaxy. an additional 7 contracts in the family I do not know what has happened to Vodacom in the last 2 years & especially in 2013. Their data contracts are ...
After 2 weeks of frustration with another shop and network I went to Telkom Mobile in Uitenhage. They had stock of the phone I wanted. I applied for the contract via email and after a few emails the contract was approved within 90 minutes. I am so impressed with the service and feedback compared to ...
Good day I have not received a resolution to my query. The call has been traced where the international roaming was activated, and the call centre agent has confirmed that no data charges were discussed during the activation. I have tried on numerous occasions to explain that is was physically ...
Good day I would like to find out why you didnt debit my account for end of November, I called in last month to change for the debit order to go off from my Standard bank cheque account but this month I didnt get an sms confirming the payment and I dont even see it on my statement, why MTN mara? My ...
I took out a new contract for my mother with Altech Autopage on Saturday. Her number STILL HAS NOT BEEN PORTED till today. Numerous visits to branches and call centres have resolved nothing and nobody wants to take responsibility for this. Her number is 0828375034. ...