I upgraded my handset in early November, at the time I did this the consultant told me the insurance department was closed because it was after 5pm so she told me to contact them myself the following day. Since then I try calling but I'm on hold for more than 30min until I just hang up. This is so ...
I have been so frustrated with my internet service being so pathetically slow and I phoned Mweb to report the problem. They said they would ask Telkom to check the line and if necessary somebody would call at the house to investigate and that it could take up to 7 days. To my great surprise about 3 ...
My husband just received a call from Cell C stating that he is being handed over for an unpaid cellphone bill. He has not had a contract with Cell C for over 5 years because of their non-existent customer service. When he was called by the attorney's office regarding the handover, the person who ...
Why does MTN advertise a promotion (Bonus Data Bundle) and then not give it with the contract. I have been trying to get MTN to give me my bonus data bundle since 14th November (21 days ago) to no avail. I have 12 reference numbers and every time I phone I am told it will be sorted out between 2-24 ...
I called St Georges Square branch on 02/12 about my Samsung S4 (6 months old) which is faulty, the lady that helped said they do not give loan phones even after I told her that my husband works out of town and im alone with two children, I can't go without a phone. She was going to follow up on ...
Our business telephone lines have not been working for over three weeks, and in this time I have been promised by countless call center agents that their technicians would be here to resolve the problem, there has still not been any progress, our telephone lines are still not working, and our ...