I asked to cancel a contract which I had with cell c. They gave me the settlement amount of R993.05. I paid this amount by deposit into the cell c nedbank account, and handed the proof of deposit to a consultant (Andrea) at clearwater branch. An amount of R 936.04 was then debited from my account ...
I have used Nokia phones for the last 8-10 years and have stuck with them through thick and thin until I changed over to the new Nokia Lumia 520. The first one I got lasted less than 7 days before it started giving problems, which I returned and they sent it in for a check-up, which they replaced ...
I upgraded early Oct. The consultant, Shelley, did not give me all the information and therefore I am billed for 2 handsets. When going back Shelley admitted that she did not know this either. On the 11th of Oct I asked her to get the manager to contact me after speaking to Curtis at the call ...
I took out a Vodacom contract for my nephew. It is supposed to be a top up 135 with 100MB free data per month. Since I took the phone in October he has not once received his data. I have called the call centre on numerous occasions but have had no luck in getting this issue resolved. Please ...
I was the victim of a upgrade on my account - and when requesting it to be removed - I was repeatedly told it has been. However, after going to a store to try and upgrade - the system blocks it as I've already upgraded according to the software. I've tried for the last 3 weeks to resolve this - ...
This is utterly SHOCKING AND DISGUSTING! On 26 Nov, 15h57, received SMS from Autopage Cellular confirming that they have changed my debit order details as requested. On 5 December, 12h25 I receive an SMS which states that "you have failed to submit payment... and your service will be suspended ...