My Telkom line has been out of order for 3 weeks, the fault has been logged numerous times. On 2 occasions this week I have had the misfortune to speak to the 10210 Call centre, on Monday it was Mary, who, after I told her that I was fed-up of dealing with told me "with that attitude we are ...
For the last four weeks I have been trying to submit a claim to MTN Insurance for a lost cell phone. I have emailed the claim form numerous times to the stated email address, I have faxed it to the number stated on their website from two different sources. I then called the number only number that ...
I booked my phone in with Vodacom Bayside in last week. I then received a sms saying that my phone was booked into Vodacom Tygervalley for the repair. I then called there and spoke to Janine who advised me on what the process was. I faxed her all the insurance information. She also advised me that ...
I applied for a new contract on 12 Nov, the phone was delivered on 22 Nov. I have since then been calling their call centre to activate the line & Anesh and all his team mates are unable assist me. Every time I am calling, i am spending because they do not have a free call centre number. The ...
I wrote a complaint on Hello Peter about Nashua blocking my phone after my contract had ended with them. They did get hold of me, and promised to follow the matter up. I have been waiting for Bianca's call since 25 October 2013, and she has not come back to me. My phone is still blocked, and has ...
I Have upgraded my SmarS plan to SmartXL on my Galaxy3 on 31 October 2013 which gives me 400mb free data per month. Currently my account indicates that I have 3.32GB of data available, yet I'm am informed that I owe R13000-00 on my account?!! I have logged a call on 19 Novemebr after receiving an ...