I have upgraded my contract with Autopage at Clearwater Mall to a Blackberry Z10. I returned the handset on the 5th day as it was using too much of data amounting to R650 in this period. The cooling off period according to the CPA is 7 days. Autopage is refusing to cancel this contract and claiming ...
I had a prepaid contract with Virgin Mobile, which I wanted to 'cancel' in June 2013. The first snag was that I wasn't able to cancel my contract at any of the Virgin Mobile outlets, which is an anomaly in itself. I then called the 'Customer Care' number, as I was told this was the only way one can ...
Please assist This is the second complaint I have lodged. No change since the last visit by the Vodacom consultant Enos. We are still having dropped calls every day. Internet signal is also very poor. ...
My phone went in for repairs over 3 months ago. I confirmed with customer service that they should add the repair amount to my usual monthly debit order over 2 months. they then proceeded to debit a totally different account to my usual debit order account. The account they used is no longer in ...
I booked in my iPhone 5 (for a fault which existed when I first got the phone) a few weeks before the warranty expires. Vodacom now reports that dues to "scratches" on the phone the phone is now out of warranty and the repairs will be quoted for! It's unfair that the iPhone only comes ...
Hey there Vodacom, Just to let you know I cancelled my order for an iPad and to my amazement the courier just arrived? Please explain how this happens... I cancelled my order numerous times via Facebook, Sales and Call Centre. I didnt accept the delivery, So I do not expect to be billed for this... ...