At 10h30 on 6 December 2013 I needed a password reset to be done for me. I phoned on behalf of the client and Solomon was the rep who helped me. He needed information from the client who wasn't with me at the time. He kindly called her and spoke to her while I was holding on the line. He then went ...
A promotional Samsung S5301 (pocket data), benefits iclude: 5GB internet data, U-tube downloading and other features10GB, no subscription-, sim-, admin fees PLUS first 12 month calls made to land line and 8TA numbers unlimited for FREE. PLUS 100 free minutes per month to other networks at 99cents ...
Hello Peter I have a contract with MTN its 24 months contract ended in September so i called them to cancel the contract end of october. They told me they will cancel my account in November but my last paymnet will be in end of Dec. My question is to them what if i didnt call to cancel, then there ...
Me and my wife went there to apply for a mobile contract for a blackberry Z10 which was approved on the same day 03/12/2013, when they phoned us to come and sign for the phone and collect it once we did everything they gave my wife a form to sigh that she received the phone and everything is fine ...
I phoned repeatedly throughout November due to very intermittent access to Mweb service. The excuse every time was that it's a Telkom problem. I have a contract with MWeb, not Telkom. if Telkom has a problem, MWeb needs to sort it out. This is appalling service. For a period of almost TWO weeks, I ...
I qualified for and took an upgrade with MTN in October 2012 where I was offered insurance with the phone, they failed to mention that the insurance would be supplied by an external company and all I was told was to complete the consent form and that the insurance would be a separate debit order. I ...