From the moment I walked into the store i was told to go elsewhere. They did not seem to want my business. I was interested in signing up for a Neotel 3G device & Autopage is a reseller. First I was told it would take a week to approve my application and then they would have to wait for stock. ...
Have had to chase/ fight with Vodacom every step of the way in this upgrade process. Pre-booked iPhone 5s online. Processed upgrade through call centre. Was advised phone would be delivered to work address latest 19 Nov.By 22 Nov still no sign of phone. Called call centre. Was advised phone would ...
I sent a letter to cell c a month ago and asked then to cancel my contract. they require 20 Day notice (do not understand this because it says 24 month contract) A agent called me back and i asked her to cancel the contract and do not debit my acc. The contract is still not cancelled. Then i called ...
I was billed R28 unfairly off call-forwarding. Instead of billing from the free minutes I had, it consumed that much airtime in 10minutes, then disconnected. Second call came in, I was told that call wouldn't come through, but it did and billed out the free minutes. I called customer services the ...
I upgraded my account to the uncapped/Apple TV bundle. The store loaded an iMAC mini on my account as a "once off payment" Now my bill shows arrears in excess of R10k. I have an Apple TV device, not an iMAC mini!! Telkom charges me interest on this money. I have explained on 3 occasions ...
Good Day My phone is still blocked and you have not 4responded to me i really don't understand why i informed that i bought the phone from Gilbert his number is 0739120989 contact him and unblock my phone ure service really i have been waiting for almost a month you guys are not saying anything i ...