Thank you for the good advice and prompt service when ordering an ordering an upgrade on my ADSL. This upgrade and my previous upgrade was processed and completed in a couple of hours. Keep up the good work and excellent communication to your subscribers. ...
I loaded a once off 24 hour uncapped bundle but the thing doesn't work. I have called MTN support centre numerous times during the course of the day they all say the same thing we will reset the network and it will work, now 10 hours later im still sitting with the same problem. I've paid for a ...
I'm logging on behalf my mother. She got an sms her Telkom line will be suspended unless she pay the amount of R240... for crying out loud she had this line for years hardly use it paying every month forgot to pay this one month... so she responded to the sms and contacted them and made the payment ...
Well, it appears that Neotel has climbed the band wagon of bad customer service... It seems that what the consultants at Neotel Retail park don't understand is that they are providing a service, not a favor... Today, my father asked me to exchange a faulty device. The girl at neotel Retail park ...
I'm not sure if this is a joke to you Nomonde or what because this is the same response you gave me on the 21 October 2013, i quote "However we have escalated this to the Regional Management for MTN stores for resolution and they will contact you for feedback. Regards, Nomonde. ...
I had my contract upgraded on the 30 November. According to my previous problems, Autopage sent me a email in writing I have 10 days to get an exchange if its a faulty handset. Today, 7 December, the phone had a line on top with funny letters and the screen has lines across it. I went to a shop at ...