MTN allowed 2 top-up contracts to be opened on my name. I became aware of this when a very vague email was sent to me. I called MTN, and subsequently had to fax a police affidavit & copy of ID to 0837057171 (3/12/13). I called and they confirmed receipt of these. Today, a week later, I get an ...
Telkom continues to insist that I am actually running on a 10mbps connection, after doing tests the results were 0.56 mbps, it took me nearly 2 months to get them to upgrade my connection to a 4mbps from a 1mbps, and now we are back to square one. I would really rate them -100 out of 10, worst ISP ...
I wanted to do an upgrade, called call center for advice on plans. Advised to do on-line upgrade to avoid upgrade costs. Did the upgrade on-line, received phone (not within 24 hours). Struggled to get contacts transferred from old I-phone to the new Samsung. Phoned for SIM swop, as new phone ...
February this year, 2013, my Cellphone number which I have had with Cell C for a very long time, had a Sim Swap performed on by a Call Centre Agent in KZN, I went to my nearest branch, Cresta, to get the matter sorted. They could see on the Cell C database whom had performed it, where and when. We ...
It is so sad that it's over a month now and this has not been resolved, I just got an invoice to say I owe Vodacom R7245.78, I still don't believe that Vodacom treats it customers like this, no wonder why people move to other service providers. I logged a complaint on 08 Nov and I was told it ...
Called this morning - got a quote for a upgrade, requested it in writing via email, waiting from this morning till now, NO ONE HAS CALLED, I then called 4 times asking for a team leader or manager, every time I call they say there is no team leader on the floor, I have 2 questions - WHY DOES IT ...