DEAR COLLEAGUES It is with regret that I am forced to report Telkom for poor service delivery. I am restaurant owner who's Telkom line is not working SINCE this morning. I have mostly almost the whole day being call calling the business centre for assistance. IT now 5 :00 pm and no help. Today I ...
I have trouble with ADSL line! If it rain it is off! I log a fault through my service provider and the line are fixed but the high decibels are still there! I have a 2Meg line and my download is abvout 1.78 but my upload is 0.4 and that is not suppose be that low! The high dB's on my line need to ...
I have bought data from this shop three separate occasions. Each time I left feeling upset, disgruntled and telling myself never to go back again. Yesterday I, together with a number of other customers, waited for almost an hour before being assisted. During that hour only 3 clients were assisted, ...
I have encountered the same problem. they have a turnaround time of 48hours. nobody really wants to help. I was not informed that I now have a contract phone or that my phone will be blocked. I asked to speak to a teamleader or manager and had to hold. nobody is available. They gave me a contact ...
I made an enquiry regarding my cell phone upgrade and was on a phone call for 57 min only to get cut off without a final answer, being a Vodacom customer for nearly 10 years I find the level of service is poo ...
My internet has not been working for the past 4 days and I called you customer center last night (I spoke to Zama who was helpful but unable to assist). It seems that my subscription has been changed. During the upgrade call I received I was told I would have the same contract terms and conditions ...