On 11 November I reported my office's Telkom lines were not working. I received the usual SMS advising me that the fault was being attended to! One month later and still no service! so phoned the Customer (NO) Service center. From a cellphone of course. After a 15 minute wait and having my ears ...
I have loaded over R300 on my pre-paid simcard. Vodacom can "see" this payment but it's not reflecting on my sim card and so I have no money I can use. No-one wants to resolve this issue for me so now I am fed-up and resorting to this forum. On Monday 10 Dec at roughly 11pm i charged R275 ...
I bought a phone on contract some time this year and insured it. A couple of months later I smashed my camera and asked MTN in Rosebank for assistance. Maureen took a whole day to send me the claim form then took a whole month to send the form to my insurer. Her excuse is she was on leave and now ...
Ordered a new phone (Blackberry Z10) on Wednesday 11 Dec 2013, received a call later the same day, Application was processed, I passed the vetting process all good, (yay at least I thought) Received another call on Thursday 12 Dec 2013, consultant asks me where I would like delivery, I say work and ...
You close the telkom store in my hometown and expect me to pay the account how? I don't receive the accounts to start with. Your help desk is useless, So now what? wait for my line to be canceled? Telkoms service is not existent ...
We logged a call yesterday regarding our Telephones being down, we cant make or receive a calls, as a result we are loosing business, no one from Telkom has responded or called back on the mobile number that we provided, its now a second day and the Hotel is still without phones, bytes has already ...