TELKOM IS PATHETIC. I CANCELLED A LINE MORE THAN A MONTH AGO AND REQUESTED A NEW LINE BECAUSE I MOVED. MY OLD LINE HAS NOT BEEN CANCELLED, AND NO NEWS ON MY NEW LINE INSTALLATION. I HAVE CONTACTED THEM, COMPLAINED, NOTHING HAPPENS. YOU ARE PATHETIC TELKOM YOU ARE PATHETIC TELKOM YOU ARE PATHETIC ...
I've being with iBurst for almost 2 years (don't ask me why please) and from the start I haven't got proper speed from my internet, I get on a average 60 - 150kb/s download speed and it's not constant, so what that means I can start on the first of the month and at the end of the month I will not ...
Absolutely disgusted by Cell C's customer service. I upgraded via the call centre and specifically asked about my existing free minutes (8.5 hours). Was told it will carry over. It did not. I have been calling and logging tickets since December and still no-one has managed to get back to me. I have ...
I recently transferred my phone line from my father's name into my own. Although the process went quite smoothly, I was assured that my first deduction will only be taken from my bank account at the end of January. However, on 4 January, an amount was debited from my account on MTN's behalf. When I ...
I thought I'll type this while waiting for Telkom to answer their phones and this after already waiting for about 20 to 30 minutes. As per the headline, can you please assist in cancelling my Telkom line? I found another service provider with faster and cheaper options than the service currently ...
I contacted mtn call centre today 04 February 2014, spoke to two agents, the first having no telephone etiquette at all, the second asks me to hold while she checks the information but doesn t put the call on hold, leaves me to hold the line without coming back, comes back 5 minutes later and she ...