I have a data contract which expires on 07 February this year. As I am travelling out of the country from tomorrow, I attempted to advise MTN that I would like to terminate the contract at the end of the period. I spent 3 days trying to reach the customer service number (808) and speak to a ...
I have been trying to upgrade to my cell contract since I went on holiday in December. The first agent I spoke to could not advise me what options are available to add a data bundle to the contract and how much it would cost. She first put me on hold forever and then said she will call me back. I ...
My ADSL service stopped working on the 11th of November 2013. I have logged the call and haven't received any feedback as to the fault or when they will have it resolved. I escalated at the Telkom shops phoned the call centre and even received an invoice, when I escalate to the shop stating that I ...
Samsung S4 screen did not want to display any picture, took it in before lunch 11ish & repair centre in centurion says that the screen is cracked & needs to be booked in. I book the phone & 2-4 hours later service department called me to say that my phone is ready for collection, NOW ...
On the 10th December 2013 I have applied to upgrade my cell phone contract and chose Huawei P6 phone to upgrade with, up until today I don't get feedback from cellc direct about when will my phone be delivered. Their service is pathetic, they don't have follow ups to inform customers about progress ...
I upgraded to Uchoose Flexi 200 mid November. I was supposed to get R200 worth of airtime and 500MB of data. Vodacom is giving R200 worth airtime only and NO data as per our agreement. I complained about a month ago and even today my query has not been resolved. I called the cancellation department ...