I am due for an upgrade and received a call about a month back, i was in a meeting and requested to be contacted the next day. I was very interested in the deal or upgrade as all contract changed. This call then never occurred so i left it at that. Today 6 Jan 2014 around 3:30pm i received a call ...
ON 12/12/13 I REPORTED MY SERVICE WAS DOWN. UP TILL NOW NOTHING WAS DONE ABOUT IT. ON 2/01/14 THERE WAS A FEMALE TECHNICIAN AT MY HOUSE, BUT SHE DIDN'T SEEM IN THE MOOD TO WORK. SHE WAS STANDING ON MY STOEP, LOOKED AT THE POLE THAT WAS QUITE A DISTANCE FROM WHERE SHE WAS STANDING, AND SIMPLY SAID ...
The girl shouldn't be working at a customer service desk when she can afford to be rude to the very customers who ensure that she gets paid at month end. She was outright rude and unhelpful, she should have stayed at home if she was going to have a bad day and take it out on customers. I suggest ...
This line was faulty in October. It took Telkom almost a month to fix it (only after I logged it on this website). It was fixed mid November and on 23 December (a mere 6 weeks later) it was faulty again. No response from Telkom, even though I logged it immediately. It is now 2 weeks later and no ...
I have spoken to several people at Vodacom, they keep transferring you to another person, and they say sorry call is cancelled as 24 hours have passed, that's unprofessional as I have to keep phoning them and sent from pillar to post just for a copy of a contract. I will not renew my contract with ...
I pay for my 2 contracts manually every month. I paid for my November account on the 03/12/13. I was then sent numerous messages saying i am in arrears. I then faxed them the deposit slip on the 13/12/13. Still i received messages saying i am in arrears. I called the call center (as i do not have a ...