Apon seeing so many similar complaints on hellopeter I realize what I got myself into with telkom. I have logged plenty ( -15) calls to which I was promised a specialist will contact me as no call centre agent can assist as well as technitians and I had 3 more techs contacting me saying they cant ...
I signed up for a 2gig top-up data account. The consultant, Mbali Masango, at Vodashop Brooklyn says that a top-up contract was activated, but i received an open account. My account is now blocked, and i have to pay the outstanding amount less than a month after activation. ...
On 31Dec2013 a unauthorized debit of R1067.98 went out from my account, by MTN SP. I DO NOT have any MTN accounts. on 2jan I followed it up with MTN. according to MTN, two contracts have been made out on my name. How is this possible with out my consent? the unhelpful consultant (Mr Tabego-MTN ...
For the most of 2013 I have had to deal with a 2mbit and 4 mbit adsl line only managing speeds of 0.00 to 0.2mbit per second. I have logged so many support calls with no resolve that I eventually decided to cancel my service. Telkom convinced me to keep the line promising to find a resolve only to ...
My Complaint is as follows, I have tried to cancel my expired contract for over a month. I have phoned the normal 808 number designated for persons with cellphone contracts. After selecting to talk to a consultant only to be referred to another branch or the cancellation department. After 10-20 ...