I'm currently on contract overseas. In June & July 2014, most of my accounts did't go through due to a problem with an int. wire transfer. My Vodacom account of R 144.50 (for the 2 months=R289) was thus not paid. On August 1st my account was debited with R211.16 (x3 =R633.48). I don't know ...
The reason I am on HelloPeter is because after writing my whole long story on Vodacom's website, it didn't want to submit the email and said "Hang on". I didn't want to hang on and clicked on send, but it wouldn't allow me. Then the whole email disappeared, so here we go again. Firstly, I ...
I had a problem with my new galaxy s4 mini that is only one month old. It needed to be send for repairs but requested n loan phone in the time it need to be repaired. I was informed that because there is no store in my area if they have to send a loan phone from midrand I would have to pay for the ...
I have complains about the speed of my Internet. Ive been complaining quite a lot. Every time I log a complaint, I get feedback from somebody taking ownership of the problem with a really nice attitude. RSA is a difficult place to get high capacity internet. But at least these guys don't forget ...
Phoned Vodacom Customer Service in an attempt to pay an account. Had a hard time getting them listed as a beneficiary and when contacting the service centre in an attempt to resolve this, the agent was very rude, disrespectful and adamant that it was not "their problem" I then requested ...
On the 21st Dec I bought a sim card to do a sim swap however the sim card did not work, I phoned the branch on the 4th Jan and spoke to Sibusiso before I could relate my story he advised that he will call me back as he was busy with the customer I then phoned back an hour later and he told me the ...